Apparel FAQ →
We have a screen fee of $20 per color, per print location (e.g. for a 2-color print on the front and 3-color print on the back, there will be 5 screen fees @ $20 each for a total of $100).
We have price breaks at 100, 250, 500, and 1000+
At this time, we require orders of at least 50 pieces per design.
We do allow mixed sizes, styles, and colors. You can mix sizes however you like, but we need to print at least 12 per style.
We have a $10 ink color change fee. These are charged per instance. We must print at least 24 shirts per ink color to do a color change.
Example: If you want to buy black and white shirts with the same artwork in different ink colors, you must purchase at least 24 of each color.
We have a standard 10-business day production turnaround. Shipping your order may add additional time. Turnaround starts when we confirm all order details and receive payment. Due to current demand, orders may take up to 2 – 3 weeks to produce. Please notify us of your deadline as soon as possible when requesting a quote or placing an order.
If you need us to print your order sooner than our current turnaround time, the following fees will be added to the pre-tax total.
Less than 10 Business days (+ shipping) = 10%
3-5 Business days (+ shipping) = 25%
2 Business days (+ shipping) = 50%
Our ability to rush an order depends on our current production schedule, and while we do our best to offer this service at all times, occasionally we will not be able to accommodate any rush order. Shipping takes 1-5 business days depending on your location and preferred shipping method.
We print images up to 14” wide X 15.5″ tall.
We do print onesies and toddler tees. The maximum print area for infant/toddler garments is 5.5” X 7”
We prefer artwork in PSD, AI, EPS, or PDF formats. In certain cases a large JPG (300+ DPI) will work. Please see our art guidelines for more information.
We will look at your artwork and other order specifications to determine if your artwork is acceptable. In some cases we are able to rework or recreate your artwork to meet our requirements. Design charges apply.
Yes. We use Spot Color, CMYK, and/or Simulated Process printing.
Yes, we have several techniques to achieve a “vintage” or “washed out” look. Please see some examples on our Styles & Techniques page
We do offer inside tag printing. If your tag includes size specific information, you need to purchase at least 24 shirts per size.
We quote design on a per-project basis please email us at info@friendlyarctic.com with full details about your project and we’ll get back to you with a quote.
Yes, with limitations. Visit the Styles & Techniques pageand read about 4 color process printing.
Yes! Local delivery starts at $24.
We do not print business cards or signs, however we can provide stickers and hats, as well as other merchandise. Email info@friendlyarctic.com for more information.
Poster FAQ →
We have a screen fee of $20 per color, per print location (e.g. for a 2-color print on the front and 3-color print on the back, there will be 5 screen fees @ $20 each for a total of $100).
We have price breaks at 100, 250, 500, and 1000+
At this time, we require orders of at least 50 pieces per design.
We have a standard 10-business day production turnaround. Shipping your order may add additional time. Turnaround starts when we confirm all order details and receive payment. Due to current demand, orders may take up to 2 – 3 weeks to produce. Please notify us of your deadline as soon as possible when requesting a quote or placing an order.
If you need us to print your order sooner than our current turnaround time, the following fees will be added to the pre-tax total.
Less than 10 Business days (+ shipping) = 10%
3-5 Business days (+ shipping) = 25%
2 Business days (+ shipping) = 50%
Our ability to rush an order depends on our current production schedule, and while we do our best to offer this service at all times, occasionally we will not be able to accommodate any rush order. Shipping takes 1-5 business days depending on your location and preferred shipping method.
We print posters up to full bleed 18” wide X 22″ tall.
We prefer artwork in PSD, AI, EPS, or PDF formats. In certain cases a large JPG (300+ DPI) will work. Please see our art guidelines for more information.
We will look at your artwork and other order specifications to determine if your artwork is acceptable. In some cases we are able to rework or recreate your artwork to meet our requirements. Design charges apply.
Yes. We use Spot Color, CMYK, and/or Simulated Process printing.
Yes, we have several techniques to achieve a “vintage” or “washed out” look. Please see some examples on our Styles & Techniques page
We quote design on a per-project basis please email us at info@friendlyarctic.com with full details about your project and we’ll get back to you with a quote.
Yes, with limitations. Visit the Styles & Techniques page and read about 4 color process printing.
Yes! Local delivery starts at $24.
We do not print business cards or signs, however we can provide stickers and hats, as well as other merchandise. Email info@friendlyarctic.com for more information.
Hats and Accessories FAQ →
No. We offer woven and embroidered patches for hats but we do not offer embroidery directly onto hats or other garments
With our current production process we are only able to print single color art onto bandanas and tea towels.
A DTF transfer is a water based print that is adhered to a film carrier sheet and is then heat pressed onto a hat or garment. With DTF transfers we are able to offer high color count, high detail images without massive setup fees onto a variety of products.
We prefer artwork in PSD, AI, EPS, or PDF formats. In certain cases a large JPG (300+ DPI) will work.
Yes. With DTF transfers or embroidered patches we are able to offer multi color graphics.
With DTF transfers we are able to offer high resolution images or color color match to a pantone number of your choosing.
With woven or embroidered patches color matching is less possible given the limitations of thread colors available but we are typically able to find a close match.
Yes, for Hats, Bandanas, or other accessories we have a 50 piece minimum.
Creative FAQ →
Just reach out! The creative process is different for each client and the best way to make sure we can design what you have in mind is to share your thoughts and inspirations with us and we can take it from there.
We quote design on a per-project basis please email us at info@friendlyarctic.com with full details about your project and we’ll get back to you with a quote.
Good question! Not exactly... We are working to create art for merch that is produced at Friendly Arctic. If you are looking to use the art we create for you beyond your merch project additional usage fees may apply.
No. The projects we choose to take on are created with merch in mind. Unfortunately, we are not able to offer additional design support beyond what we print in-house at Friendly Arctic.